Highway users can now rate toll plazas in the Rajmargyatra app
NHAI has added a 'Toll Plaza Feedback' feature to its Rajmargyatra app. Users can report on service quality at toll plazas, and NHAI will use the reports to fix problems.
Roads – operations Highways Digital
Why it matters: A direct channel for road users to flag poor service, which helps target maintenance.
Official sources
- Press Information Bureau, Ministry of Road Transport and Highways, release 2325131, 19 Oct 2026
- NHAI official account on X, 19 Oct 2026
Summary written by Indiacon in our own words from the official sources above. Found an error? Write to indiacongroupofengineers [at] gmail [dot] com.